Carolina E-Filing Support
who have specific questions regarding filing status, document requirements,
rejected documents, or other issues specific to a filing should contact the
office of the Clerk of Court to which the electronic filing was submitted.
Policy, Procedural, or Legal
Please contact your legal
representative. Self-help resources may be found at the following websites:
South Carolina Judicial Department -
South Carolina Bar Public Services -
South Carolina Legal Services -
South Carolina Legal Services Law Help -
Technical Assistance (E-Filing Help
Toll-free: (855) 235-2500 - Monday through Friday, 8:00 am - 5:00 pm
the event you forget your password, click on the "Forgot Your
Password?" link that corresponds to your user role.
- Attorneys will be redirected
to the Attorney Information System (AIS). A secure link to reset the password
will be emailed to the primary email address on file in AIS. Remember to check
your spam or junk folder if the email is not in your InBox.
Clerks of Court and staffs will be redirected to the self-service management
tool used for the court case management system.
judges and employees
must contact the SCJD Help Desk for assistance.
the primary email address listed on the account is incorrect, the user must
contact the E-Filing Help Desk to obtain a temporary password.
SC.GOV Customer Support:
- Columbia (803) 771-0131
- Toll-free (866) 340-7105
Internet Connectivity Issues:
you are having problems with your internet connection, please contact your
internet service provider.
E-Filing application will be unavailable for routine maintenance on the 1st
and 3rd Tuesdays of each month from 10:00 pm until 2:00 am the following
morning. A notice will be posted on the E-Filing portal if emergency
maintenance is required.