South
Carolina E-Filing Support
Filing
Assistance:
Filers
who have specific questions regarding filing status, document requirements,
rejected documents, or other issues specific to a filing should contact the
office of the Clerk of Court to which the electronic filing was submitted.
Policy, Procedural, or Legal
Questions:
Please contact your legal
representative. Self-help resources may be found at the following websites:
South Carolina Judicial Department -
http://www.sccourts.org/selfHelp/index.cfm
South Carolina Bar Public Services -
http://www.scbar.org/Public-Information
South Carolina Legal Services -
http://sclegal.org
South Carolina Legal Services Law Help -
http://www.lawhelp.org/sc
Technical Assistance (E-Filing Help
Desk):
Toll-free: (855) 235-2500 - Monday through Friday, 8:00 am - 5:00 pm
Password Assistance:
In
the event you forget your password, click on the "Forgot Your
Password?" link that corresponds to your user role.
- Attorneys will be redirected
to the Attorney Information System (AIS). A secure link to reset the password
will be emailed to the primary email address on file in AIS. Remember to check
your spam or junk folder if the email is not in your InBox.
- County
Clerks of Court and staffs will be redirected to the self-service management
tool used for the court case management system.
- SCJD
judges and employees
must contact the SCJD Help Desk for assistance.
Note:
If
the primary email address listed on the account is incorrect, the user must
contact the E-Filing Help Desk to obtain a temporary password.
Payment Assistance:
SC.GOV Customer Support:
- Columbia (803) 771-0131
- Toll-free (866) 340-7105
Internet Connectivity Issues:
If
you are having problems with your internet connection, please contact your
internet service provider.
Maintenance Notice
The
E-Filing application will be unavailable for routine maintenance on the 1st
and 3rd Tuesdays of each month from 10:00 pm until 2:00 am the following
morning. A notice will be posted on the E-Filing portal if emergency
maintenance is required.